Shipping and Returns
Shipping and handling fees
We currently charge a flat shipping fee of $5.99 for all destinations worldwide. Our shipping and handling fee covers the costs we incur in processing, packing, and shipping your order.
Shipping restrictions
We ship worldwide and serve a wide range of destinations, however, if your country is not supported by our logistics, we will notify you immediately and make the necessary changes to your order. For a list of our destinations, please contact us at support@homecasaexpo.com .
Delivery
Most orders placed Monday through Friday (excluding holidays) are typically dispatched within 5-7 business days and arrive 10-20 business days after the ship date. However, under certain circumstances, shipping or delivery may be delayed:
Problem with credit card payment
Incorrect delivery address
Weather conditions unfavorable to normal delivery times
. Orders are held back due to stock shortages. We may be out of stock, in which case your order may take longer. In this case we will contact you.
Track your package
We know you can't wait to receive your order. When your package is shipped, we will send you an email notification with a tracking link. You can also track the status of your shipment on 17track.net .
Returns
We do not accept returns or refunds on products once the product has been delivered to the carrier. For more information please contact us at: support@homecasaexpo.com